Compare
hanas.ai vs DialogShift
DialogShift is a Berlin-based AI platform for hotels, with chat, phone, email and messaging agents. hanas.ai is a phone receptionist built for small independent hotels in the UK, with staff approval on every booking.
| Topic | hanas.ai | DialogShift |
|---|---|---|
| Who it's for | Independent boutique hotels, B&Bs and inns in the UK. | Boutique and multi-property hotels. Says it works with more than 1,500 hotels. [1] |
| Channels | Phone and web calls. WhatsApp is coming soon. | Phone, web chat, WhatsApp, Instagram, Messenger, email and SMS. [2] |
| PMS integrations | None yet. It works alongside your PMS: your staff enter approved bookings. Mews, Cloudbeds, Little Hotelier, Guestline and eviivo are on our roadmap. | No PMS named. Its FAQ says PMS integrations are in development. [1] |
| Pricing | Published: from £49 a month with 150 minutes of calls, then £0.30 a minute (early-access price, excluding VAT). | Published: AI Platform €200 a month; Phone AI from €2 per room a month, from €200. [2] |
| Setup | We draft your hotel's profile from your website. Your team reviews it before anything goes live. | Demo-led, with concierge onboarding. [2] |
| Bookings | Never confirms a booking and never takes payment. It sends a request that your staff approve in one tap. | Says its Booking AI Agent handles bookings end to end with a system integration; without one it sends WhatsApp booking links. [1] |
| Security and compliance | Built for UK GDPR. Data stored in Ireland (EU); our speech provider hosts calls in the US. No SOC 2 or ISO 27001 certification yet. | States GDPR compliance under European law. SOC 2, ISO 27001 and PCI are not stated. [3] |
When DialogShift may suit you better
- You want chat, WhatsApp and social messaging as well as phone today.
- You want a provider that says it already serves a large number of hotels.
When hanas.ai may suit you better
- You are in the UK and want pricing in pounds, from £49 a month.
- You want your staff to approve every booking request.
- You want a phone receptionist set up from your website.
Try it yourself
Call our fictional Hotel Hanas in your browser and hear the receptionist for yourself. It takes three minutes and needs no sign-up.
Sources
Information about DialogShift comes from its public website and was checked on 8 November 2026. Products change: if anything here is out of date, email support@vibesapps.co and we will correct it. DialogShift is a trademark of its owner. hanas.ai is not affiliated with DialogShift.